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Contact Support

Support

Need help with AstroManager, the N.I.N.A. plugin, licensing, or setup questions?

The fastest way to get support is by email or Discord. Most requests are answered within 24 to 48 hours.

Before You Contact Us

Contact Methods

Email

astro@sleeman.at

Best for support, licensing, account issues, and longer questions.

Discord

Join the Discord community

Good for quick questions, community discussion, and sharing feedback.

What To Include

General Issues

Include your AstroManager email, a short description of the problem, and steps to reproduce it.

N.I.N.A. Plugin Issues

Include your N.I.N.A. version, plugin version, and relevant log output or screenshots.

Billing Or Licensing

Include your account email and enough detail so we can understand the subscription or license issue quickly.

Feature Requests

Feature requests are welcome. The most helpful requests explain the use case, the problem you are trying to solve, and why the change would matter in a real imaging workflow.